Shipping Policy

At RS Jewelry, we aim to provide a smooth and reliable shopping experience. Please review our shipping policies below to understand how we process and deliver your orders.

1. Processing Time

  • All orders are processed within 1-3 business days after receiving your order confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • If there’s a significant delay in shipping your order, we will contact you via email.

2. Shipping Rates and Delivery Times

  • Domestic Shipping (Within Pakistan):
    • Standard Shipping: 3-5 business days
    • Express Shipping: 1-3 business days
    • Shipping rates are calculated at checkout based on the total weight of the order and the delivery location.
  • International Shipping:
    • Shipping times and rates vary depending on the destination. Please allow 7-14 business days for international deliveries.
    • Any additional customs fees, duties, or taxes are the responsibility of the customer.

3. Shipment Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package’s status and estimated delivery time.

4. Delayed or Lost Shipments

  • While we strive to ensure prompt delivery, unexpected delays may occur due to weather conditions, customs processes, or other factors beyond our control.
  • If your package is delayed or lost, please contact us at ridashahid4567@gmail.com, and we will assist in tracking your order or initiating a claim with the shipping carrier.

5. Shipping Restrictions

  • We currently ship to most locations worldwide, but certain remote areas may have limited shipping options.
  • If we are unable to ship to your location, we will notify you promptly and refund your order.

6. Address Errors

  • Please ensure that the shipping address you provide is complete and accurate. RS Jewelry is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

7. Damaged Items

  • If your item arrives damaged, please contact us immediately at ridashahid4567@gmail.com with photos of the damaged item and packaging. We will work with you to resolve the issue promptly.