Return and Refund Policy

At RS Jewelry, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.

Returns:

  • You have 14 days from the date of delivery to return your item(s).
  • To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
  • Please provide a receipt or proof of purchase when requesting a return.

Refunds:

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.

Non-Returnable Items:

  • Gift cards and sale items are non-returnable.

Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us.

Return Shipping:

  • Customers are responsible for the return shipping costs unless the item was defective or damaged upon arrival.

If you have any questions or need assistance with your return, please contact us at ridashahid4567@gmail.com

Thank you for shopping with RS Jewelry!